Effective Date: 10/09/2024

At VRC Renewable Energy, we value your privacy and are committed to protecting the personal information you provide to us when engaging with our services. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Personal Information We collect personal information such as your name, address, email, and phone number when you request a quote, schedule an installation, or engage with our services.

Site Information During the site assessment, we collect technical data about your property, such as roof size, shading, and energy usage patterns, to design the most efficient solar energy system for your needs.

2. How We Use Your Information

Service Provision We use your personal information to communicate with you, provide quotations, schedule installations, and manage post-installation services.

Legal Compliance We may use your information to comply with applicable laws and regulations, such as tax reporting or building permits.

Marketing With your consent, we may use your contact information to send promotional materials, offers, or updates about our services. You may opt out of these communications at any time.

3. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Third-Party Providers: We work with trusted third-party suppliers (e.g., manufacturers of solar components) and contractors who assist in delivering services. These parties only have access to information required to perform their functions.
• Legal Obligations: We may disclose personal information if required by law or to protect the rights, property, or safety of VRC Renewable Energy, our clients, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, please note that no system is completely secure, and we cannot guarantee the absolute security of information transmitted online.

5. Cookies

Our website uses cookies to enhance user experience and analyze traffic. Cookies are small files that store information on your browser. You can adjust your browser settings to decline cookies, but this may affect your experience on our website.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Request a copy of the data we hold about you.
• Opt-out of marketing communications.
• Withdraw consent for data processing at any time.

To exercise your rights, please contact us at the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites, which are governed by their own privacy policies. We are not responsible for the content or practices of external sites.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

Phone: +91 9496462689

Email: arun@vrcrenewable.in

Office Hours: Monday to Friday, 9:00 AM to 5:00 PM IST